FAQS

What is the HGDDC Holographic Capsule? +

It is a compact 3D optical display capsule engineered for desktop aesthetic decoration. It features floating holographic visuals, dynamic cyberpunk base lighting, and voice wake-up to elevate your workspace setup.

How do I upload custom 3D characters, videos, and audio? +

You can freely upload standard 3D characters and videos via our free Web console/app. If you wish to customize personalized voice prompts or upload custom audio files, a one-time $20 processing fee applies.

Are there any monthly subscription fees? +

No monthly fees ever! All core features—including 3D holographic display, voice wake-up, basic video uploads, and regular OTA updates—are 100% free with no recurring charges.

What are the power and system requirements? +

The capsule operates via a standard low-voltage USB cable and connects wirelessly through 2.4GHz Wi-Fi. It is fully compatible with iOS, Android, and Windows devices for seamless control.

Does the holographic visual work clearly in daylight? +

Yes. The ultra-clear optical glass chamber delivers bright, sharp 3D graphics in standard room light. For the most immersive glowing cyberpunk atmosphere, ambient or dimmed lighting is recommended.

When will my HGDDC order ship? +

All orders are processed and shipped within 24–48 hours. A tracking link will be automatically sent to your email immediately upon dispatch for complete delivery transparency.

Is my Wi-Fi connection and personal data safe? +

Absolutely. HGDDC uses encrypted local wireless pairing strictly for firmware updates and media uploads. We never record, store, or transmit your personal voice or audio data.

What is your return policy and hardware warranty? +

Every HGDDC Capsule includes a 30-day risk-free money-back guarantee and a 1-year official hardware quality warranty. Our technical support team is ready to assist you anytime!