Shipping Info

At HGDDC, we ensure fast, transparent, and reliable worldwide shipping so your new holographic desktop companion arrives safely at your doorstep.

1. Order Processing Time
* All orders are processed, quality-checked, and packed within 24 to 48 hours (excluding weekends and official holidays).
* Once your order has been dispatched, you will automatically receive an email with your official tracking number and carrier details.

2. Estimated Shipping Times
We offer express worldwide shipping tailored to our key regions:
* United States & United Kingdom: 5–8 Business Days
* Europe & Canada: 6–10 Business Days
* Rest of the World: 8–12 Business Days

*Note: Shipping times are estimated and begin from the date of dispatch, not the order date.*

3. Shipping Rates
* Standard Shipping: Calculated at checkout based on destination.
* Free Shipping: Available on select multi-item bundles and promotional offers.

4. Order Tracking
Once your package is on its way, you can easily track its real-time progress through our website. Simply visit our Track Order page and enter your order number and email address.

5. Custom Duty & Taxes
* For orders delivered to the US and UK, standard custom duties are included where applicable.
* For other international destinations, customers are responsible for any local import duties or VAT imposed by their local customs authorities.

6. Need Help With Your Shipment?
If your package is delayed, or if you have any questions regarding your delivery status, please reach out to our 24/7 support team at support@hgddc.com. We are always here to help!